Terms & Conditions

This contract describes the general terms and conditions (henceforth, the “Terms and Conditions”) applicable to the access and use of the services offered, for the products of the FELIX brand on the website www.felixba.us (hereafter referred to as the “Site”).

1 – Of the contract and the Terms and Conditions

Access and / or use of the Site or services implies knowledge and acceptance of the Terms and Conditions, which are mandatory and binding regardless of whether users are registered or not registered on the Site. Consequently, all visits, operations, contracts, transactions and / or operations carried out on the Site will be subject to these Terms and Conditions.

What transactions do this contract and the Terms and Conditions apply to?

The Terms and Conditions apply exclusively to all purchases, returns, exchanges, refunds and activities carried out through, within or from the Site, but not to transactions made in person at any of the FELIX stores or by any other means.


What should I do if I disagree with the Contract?

If users do not agree with the Terms and Conditions, they must refrain from using the Site and / or the services offered by it.

2 – Modification of the contract and the Terms and Conditions

FELIX may substitute or modify the Terms and Conditions at any time by publishing the new Terms and Conditions on the Site. For transactions in progress that have begun prior to such modifications, the Terms and Conditions in force at the time of their agreement will remain.

Users are responsible for reading these Terms and Conditions each time they enter the Site to corroborate if they have undergone modifications.

3 – Of the Service

FELIX reserves the right to interrupt, suspend or modify at any time the services offered on the Site without prior notice.

The Site may not be available due to technical problems or Internet failures, or for any other circumstance outside FELIX. Therefore, FELIX will not be responsible for the interruption of the services or the Site.

FELIX does not guarantee that the Site is free of viruses, or any other element that could damage or alter the normal functioning of a computer. It is the responsibility and exclusive obligation of the users to have the appropriate tools to detect, disinfect and / or prevent any type of elements and / or possible damages of this nature.

FELIX guarantees the user that the website contains a security certificate for all transactions made by credit card.

We want you to be entirely satisfied with your Felix purchase. If you are not, we will gladly accept the return of items that are unwashed, unworn, and unaltered with the original tags attached and accompanied by the original invoice for online orders, or purchase information from your printed store receipt, within 30 days of order shipment date.

To receive your refund to your original method of payment, your online return must be returned within 30 days of the order shipment date. You can request online exchange for color, size and style or visit one of our stores in Miami or New York.

Please contact us hello@felixba.us to start your exchange/return